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Terms of Use

Last Updated: October 19, 2024

These Terms of Use ("Terms") are established by ("ShopCoup," "we," or "us"). These Terms, along with our Privacy Policy, govern your use of our online services, any content or information provided therein, the shopcoup.com website, any subdomains of shopcoup.com, and any of our mobile applications, websites, or browser extensions where services are offered by us (collectively, the "Site").

By accessing or using the Site, you agree to be bound by these Terms, all applicable laws and regulations, and acknowledge that you are responsible for compliance with any local laws. If you do not agree with any part of these Terms, you are prohibited from using or accessing the Site. The materials contained on the Site are protected by applicable copyright and trademark laws.

Arbitration Agreement

These Terms include an arbitration provision and a waiver of your right to bring an action in court. Please refer to the Dispute Resolution section below for more details.

Accessibility

If you experience any difficulty accessing these Terms or the Site, please email us at [email protected]. Our customer service hours are Monday through Friday, 9 AM to 5 PM ET. We utilize third-party tools and services to review and monitor the accessibility of the Site and continually seek to improve its performance.

Use of the Site

Your use of the Site is solely for personal and non-commercial purposes. Except as expressly permitted by the Site, you agree not to:

  • Save, download, or copy content.
  • Modify, distribute, or transmit any content.
  • Publish, license, or create derivative works from the Site's materials.
  • Engage in systematic retrieval of data or other content to create a collection, compilation, database, or directory without prior written permission from ShopCoup.
  • Exceed your authorized access or attempt to automate manual interactions with the Site.

Unauthorized use of the Site may violate copyright, trademark, and other laws.

ShopCoup Rewards Program

You may earn rewards through the ShopCoup Rewards Program ("Program") by making qualifying purchases and participating in promotions and offers provided by us. For more information on the Program, please refer to our Help Center.

Eligibility and Membership

  • Free Membership: Joining the Program is free of charge.
  • Eligibility: Only legal residents of the United States who are at least eighteen (18) years old can become members ("Members").
  • Account Requirements: Members must have a registered ShopCoup account ("Account") and a valid PayPal account registered with a U.S. address to receive rewards.
  • Compliance: The Program is void where prohibited by law and may be modified to comply with applicable laws and regulations.
  • Right to Refuse: ShopCoup reserves the right to refuse membership and participation to any applicant at its sole discretion.

Earning Rewards

  • Cashback Rewards: Earn cashback ("Rewards") on eligible purchases made with participating merchant websites ("Merchants").
  • Qualifying Purchases: To receive Rewards, you must:Log into your ShopCoup account.
    • Ensure cookies are enabled in your browser.
    • Make a qualifying purchase ("Qualifying Purchase") with a participating Merchant by clicking on a cashback link through the desktop browser with the ShopCoup extension installed or by clicking on a qualifying cashback link on our Site.
  • Invalidation of Rewards: Visiting other coupon or cashback websites, browser extensions, or affiliate links after making a Qualifying Purchase may invalidate tracking, and the purchase may no longer qualify for Rewards.
  • Exclusions: Rewards are not earned on:Items excluded by law.
    • Shipping and handling charges.
    • Taxes.
    • Value of discounts or coupons applied.
    • Gift wrapping.
    • Purchase of gift cards (unless specifically stated).
    • Credits or extended warranties.
    • Any items deemed ineligible by ShopCoup or the Merchant.
  • Returns and Cancellations: If a purchase is returned, exchanged, or canceled, it may no longer qualify for Rewards.
  • Minimum Reward Amount: Rewards are only recorded if the value exceeds $0.01.

Reward Credits and Payment

  • Credit Timing: ShopCoup will attempt to credit Member Accounts with Rewards in a timely manner.
  • Member Responsibility: Members are responsible for ensuring Rewards are properly credited. Claims for uncredited Rewards must be submitted within 90 days of the Qualifying Purchase.
  • Submitting Claims: Claims for missing Rewards can be submitted via our online form at https://rewards.shopcoup.com/track-cashback.
  • Commission Adjustments: Merchants may adjust commission rates, affecting the cashback rate we offer. While we strive for accuracy, we do not guarantee the correctness of rates and are not liable for errors or omissions.
  • Adjustments for Returns: We may deduct cashback from your Account to adjust for returns, cancellations, or discrepancies.
  • Payment Processing: Members must link their own personal PayPal account, registered with a U.S. address, to their ShopCoup Account.
    • Payments are processed monthly to the Member's PayPal account.
    • Minimum Payout Threshold: The minimum payout is $10. Payments are processed when the accrued balance reaches $10.

Additional Offers and Promotions

  • Special Programs: From time to time, ShopCoup and Merchants may offer additional opportunities to earn Rewards through special offers, promotions, or programs.
  • Terms and Conditions: Such offers may be subject to additional terms and conditions.

Account Management

  • Registration: Certain features require account registration using your email address.
  • Personal Use Only: Your account is for personal use only. Do not authorize others to use your account or transfer it to any other person or entity.
  • Account Security: You are responsible for maintaining the confidentiality of your account credentials and are liable for any activity under your account.
  • Suspension and Termination: We may suspend or terminate your access to the Site or the Program at any time, with or without notice, for any violation of these Terms.
  • Monitoring: You grant ShopCoup and its Merchants the right to monitor your Account activity. We may take legal action in response to fraud, abuse, or suspicious activity.
  • Account Cancellation: You may cancel your account at any time by selecting 'Delete Account' in your Account Settings at https://rewards.shopcoup.com/settings.
    • Upon cancellation, any unredeemed Rewards will be voided.
  • Rewards Expiration: All accrued Rewards will expire if no Qualifying Purchase is made through your Account for a consecutive period of one (1) year from the date of your last Qualifying Purchase.
    • To maintain your Account without making a Qualifying Purchase, email [email protected] from your registered email address with the subject line "Please Maintain My ShopCoup Account."

Limitation of Liability

THE SITE AND ALL CONTENT PROVIDED ON OR THROUGH THE SITE ARE OFFERED "AS IS" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. SHOPCOUP DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

SHOPCOUP DOES NOT WARRANT THAT:

  • THE SITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
  • DEFECTS WILL BE CORRECTED.
  • THE SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

YOU ASSUME FULL RESPONSIBILITY FOR YOUR USE OF THE SITE AND ANY LINKED WEBSITES.

IN NO EVENT SHALL SHOPCOUP BE LIABLE FOR:

  • ANY INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR PARTICIPATION IN THE PROGRAM.
  • DIRECT DAMAGES IN EXCESS OF THE GREATER OF THE AMOUNT SHOPCOUP HAS PAID TO YOU IN THE PRIOR TWELVE (12) MONTHS OR ONE HUNDRED DOLLARS ($100).

CALIFORNIA RESIDENTS:

YOU WAIVE CALIFORNIA CIVIL CODE SECTION 1542, WHICH STATES:

"A general release does not extend to claims which the creditor does not know or suspect to exist in their favor at the time of executing the release, which if known by them must have materially affected their settlement with the debtor."

Third-Party Sites

  • Links to Other Websites: The Site may contain links to third-party websites or services ("Third-Party Sites") not owned or controlled by ShopCoup.
  • No Endorsement: Links are provided for your convenience and do not imply endorsement by ShopCoup.
  • No Control Over Third-Party Content: ShopCoup has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any Third-Party Sites.
  • Your Responsibility: You acknowledge and agree that ShopCoup is not responsible for any damage or loss caused by or in connection with the use of or reliance on any content, goods, or services available on or through any Third-Party Sites.
  • Review Policies: We strongly advise you to read the terms and conditions and privacy policies of any Third-Party Sites you visit.

Indemnification

You agree to defend, indemnify, and hold harmless ShopCoup, its affiliates, partners, licensors, and service providers, and their respective officers, directors, employees, agents, and representatives from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

  • Your violation of these Terms.
  • Your use of the Site, including any use of the Site's content and services other than as expressly authorized.
  • Your violation of any third-party rights, including intellectual property or privacy rights.

Revisions and Errata

  • Accuracy of Materials: The materials appearing on the Site may include technical, typographical, or photographic errors. ShopCoup does not warrant that any of the materials on the Site are accurate, complete, or current.
  • Changes to Materials: ShopCoup may make changes to the materials on the Site at any time without notice but does not commit to updating them.

Site Modifications

  • ShopCoup may revise these Terms at any time without notice.
  • By using the Site, you agree to be bound by the then-current version of these Terms.
  • It is your responsibility to review these Terms periodically for updates.

Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions.

Initial Dispute Resolution

  • Contact Us First: You agree to contact ShopCoup at [email protected] to attempt to resolve any dispute informally before initiating arbitration.
  • Good Faith Efforts: Both parties agree to make good faith efforts to resolve the dispute.

Arbitration Agreement

  • Binding Arbitration: If a dispute cannot be resolved informally, it shall be resolved through binding arbitration administered by JAMS under its Consumer Arbitration Rules.
  • Location: Arbitration will take place in your county of residence or another mutually agreed location.
  • Arbitrator's Authority: The arbitrator has exclusive authority to resolve any dispute relating to the interpretation, applicability, or enforceability of this arbitration agreement.
  • Exceptions: Either party may seek relief in small claims court for disputes within its jurisdiction.

Class Action Waiver

  • Individual Basis Only: All disputes must be arbitrated on an individual basis. Class actions, mass actions, or representative proceedings are not permitted.
  • No Authority for Class Proceedings: The arbitrator may not consolidate more than one person's claims or preside over any form of a representative or class proceeding.

Contact Information

If you have any questions about these Terms or the Site, please contact us at: Email: [email protected]

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